Product Features and Benefits

The following set of icons visually communicate in an easy to understand way the key features of our products. Find out more about the features associated with the products you are reviewing by hovering your mouse over the relevant icons.

Slimline 25mm

Slimline 25mm

A 25mm diameter cartridge allows a slimmer more elegant mixer

5.5L/Minute. WELS 5 Star

5.5L/Minute. WELS 5 Star

A flow rate of 5.5 litres per minute. WELS 4 star rated

6L/Minute WELS 5 Star

6L/Minute WELS 5 Star

A flow rate of 6 litres per minute. WELS 5 star rated

6.5L/Minute. WELS 4 Star

6.5L/Minute. WELS 4 Star

A flow rate of 6.5 litres per minute. WELS 4 star rated

7.5L/Minute. WELS 4 Star

7.5L/Minute. WELS 4 Star

A flow rate of 7.5 litres per minute. WELS 4 star rated

8L/Minute. WELS 3 Star

8L/Minute. WELS 3 Star

A flow rate of 8 litres per minute. WELS 3 star rated

Directed Flush

Directed Flush

The highly effective Directed Flush System delivers water to the pan to be discharged through specially positioned flush outlets that direct the water to ensure even flow and coverage around the pan

Cascading Flush

Cascading Flush

Cascading Flush System utilises a rimless pan to discharge water in a sweeping cascade motion around the pan

Multi Pan Connections

Multi Pan Connections

In addition to normal direct to floor or wall waste the pan adaptor can be fitted for left or right hand side connection

Comfort Height Pan

Comfort Height Pan

Extra height comfort pan for easier mount and dismount

Short Projection Pan

Short Projection Pan

A shorter projection pan does not extend as far out from the wall and therefore provides extra space in the bathroom

12 Month Washer, Seal, Flexihose, etc Warranty

12 Month Washer, Seal, Flexihose, etc Warranty

12 month warranty on aerator, washers, O-rings, flexihose, and other perishable components. Some product warranties may be affected by inappropriate use/misuse, local conditions or failure to have a registered plumber install the product. Warranty does not cover issues arising where repair work is undertaken by a person not authorised by Heirloom

12 Month Sanitaryware Warranty

12 Month Sanitaryware Warranty

Flushing valves, Flush Buttons, Seat Hinges, and Seats are covered by a 12 month warranty from date of purcahse for faulty workmanship provided the product is installed by a licensed plumber. Warranty does not extend to product removal or re-installation.

 1 Year Warranty

1 Year Warranty

This product or product component is covered by a 12 month warranty from date of purchase for faulty workmanship or materials subject to correct installation by a qualified plumber, electrician, or relevant trade and normal operation and use, in compliance with product instructions and information. Warranty does not extend to product removal or re-installation.

2 Year Month ESP Warranty

2 Year Month ESP Warranty

ESP controllers carry a 2 year Warranty. Warranty does not extend to product removal or re-installation.

3 Year Warranty

3 Year Warranty

This product or product component is covered by a 3 Year warranty from date of purchase for faulty workmanship or materials subject to correct installation by a qualified plumber, electrician, or relevant trade and normal operation and use, in compliance with product instructions and information. Warranty does not extend to product removal or re-installation.

5 Year Warranty

5 Year Warranty

This product or product component is covered by a 5 Year warranty from date of purchase for faulty workmanship or materials subject to correct installation by a qualified plumber, electrician, or relevant trade and normal operation and use, in compliance with product instructions and information. Warranty does not extend to product removal or re-installation.

 Pop Up Warranty

Pop Up Warranty

The pop up waste carries a 5 year workmanship warranty

5 Year Cartridge Warranty

5 Year Cartridge Warranty

5 year cartridge warranty. Some product warranties may be affected by inappropriate use/misuse, local conditions or failure to have a registered plumber install the product. Warranty does not cover issues arising where repair work is undertaken by a person not authorised by Heirloom

10 Year Warranty

10 Year Warranty

This product or product component is covered by a 10 Year warranty from date of purchase for faulty workmanship or materials subject to correct installation by a qualified plumber, electrician, or relevant trade and normal operation and use, in compliance with product instructions and information. Warranty does not extend to product removal or re-installation.

25 Year Warranty

25 Year Warranty

This product or product component is covered by a 25 Year warranty from date of purchase for faulty workmanship or materials subject to correct installation by a qualified plumber, electrician, or relevant trade and normal operation and use, in compliance with product instructions and information. Warranty does not extend to product removal or re-installation.

 Sanitaryware 10 Year Warranty

Sanitaryware 10 Year Warranty

This product is covered by a 10 year warranty from date of purchase for defects in materials and workmanship provided they are installed by a licensed plumber (Internal mechanisms, flush buttons, seat hinges and seats excluded) Warranty does not extend to product removal or re-installation.

12 Volt

12 Volt

Strata Towel Warmers are 12 Volt allowing for peace of mind installation in Zone 1 or higher.

Chrome Finish

Chrome Finish

Enjoy the lustre that is specific to a bright chrome finish. Chrome provides an extermely hard and long lasting surface. Chrome products should be cleaned periodically with a soft cloth and do not use ammoniated or harsh cleaning products. (Chrome towel warmers must be left turned on continuously but can operate with a towel warmer timer.)

High Polished Stainless Steel

High Polished Stainless Steel

Stainless steel is the perfect material for the bathroom and high polished stainless steel provides a beautiful and durable finish

Brushed Stainless Steel

Brushed Stainless Steel

Stainless steel is the perfect material for the bathroom and the brushed finish provides a softer and more subtle finishhigh polished stainless steel provides a beautiful and durable finish

Chrome on Stainless Steel

Chrome on Stainless Steel

The lustre of bright chrome on stainless steel for the ultimate quality and style

Durable Electroplate or PVD

Durable Electroplate or PVD

Electroplate or PVD technology to apply decorative and durable surface finishes to quality base materials

White Epoxy Resin

White Epoxy Resin

Hard wearing white epoxy resin is an alternative surface finish to chrome or stainless steel . Durable and hard wearing requiring periodic cleaning with a soft cloth. Do not use ammoniated or harsh cleaners.

Black Epoxy Resin

Black Epoxy Resin

Hard wearing black epoxy resin is an alternative surface finish to chrome or stainless steel . Durable and hard wearing requiring periodic cleaning with a soft cloth. Do not use ammoniated or harsh cleaners.

NZ Test Laboratory Approval

NZ Test Laboratory Approval

Heirloom Towel Warmers are designed in New Zealand specifically for the Australasian market. They are tested and certified by a world class New Zealand based testing laborartory to meet stringent Australasian product standards.

Dual Wired Towel Warmer

Dual Wired Towel Warmer

Heirloom's unique design which increases the flexibility of our stainless steel towel warmers by allowing them to be installed with the wiring entering the towel warmer on either the left or right hand side. Heirloom's Dual wired system has been tested to comply with the joint Australia and NZ standard and embodies many special technical design features to make it safe and easy for adapt to your installation. Heirloom stainless steel towel warmers can be installed with either left or right hand electric cable entry AND with the option of a concealed or exposed electrical flex. (Remember that the concealed wiring option can only be utilised when there is access to the wall cavity before the wall cladding is applied.)

NZ Designed

NZ Designed

Heirloom Towel Warmers are proudly designed and marketed in Australasia by Heirloom International, a 100% New Zealand owned company.

Zone 1 Installation

Zone 1 Installation

All IP45 rated towel warmers are able to be installed in Zone 1, the area above a bath or next to a shower. (This can be compromised if there are water sources that can be directed on to the towel warmer e.g. showers above baths etc. The installing electrician will be able to advise you as to what is possible.)

IP47

IP47

The IP rating is one of the most important features of a towel warmer. The IP rating of a towel warmer determines how close it can be located to the nearest water source (Tap, Shower, Bath etc). The highest rating specified by the Australia and NZ joint standard for towel warmers is IP45. All Heirloom STRATA towel warmers bars have an IP47 rating giving you the assurance of the greatest flexibility in determining where the towel warmer can be mounted. IP45 and IP 47 warmers can be installed in Zone 1. For confidence and safety, always ensure the towel warmer you purchase has at least an IP45 rating and has been tested in a New Zealand laboratory.

IP45

IP45

The IP rating is one of the most important features of a towel warmer. The IP rating of a towel warmer determines how close it can be located to the nearest water source (Tap, Shower, Bath etc). The highest rating specified by the Australia and NZ joint standard for towel warmers is IP45. All Heirloom towel warmers have an IP45 rating giving you the assurance of the greatest flexibility in determining where the towel warmer can be mounted. IP45 warmers can be installed in Zone 1. For confidence and safety, always ensure the towel warmer you purchase has an IP45 rating and has been tested in a New Zealand laboratory.

Heirloom ESP

Heirloom ESP

Heirloom ESP (Registered Trademark) is the Energy Saver Pulse controller available on selected towel warmers. The controller is built into the towel warmer and is operated by a touch sensitive pad. The controller pulses the power off and on to halve power usage but with the option to have a full power boost after which the towel warmer will automatically return to economy mode. The benefit of ESP over other timers is that your towel warmer is always warm and you can instigate a full power boost whenever you need it by a simple press of a button. ESP units cannot be retrospectively installed.

 Timekeeper Towel Warmer Timer

Timekeeper Towel Warmer Timer

The Heirloom Timekeeper allows you to reduce your power consumption and your power bill. The timekeeper turns your towel warmer on and off twice per day with a continuous repeating cycle where the towel warmer is on 4 hours and then off 8 hours. The Timekeeper can be retrospectively fitted on exisitng towel warmers as it fits behind the face plate of its power switch. To change the cycle you turn the towel warmer off and then turn it on again when you wish the new "on" cycle to commence. Do not install with and ESP towel warmer.

 Swivel Towel Warmers

Swivel Towel Warmers

Swivel towel warmers are the perfect towel warmer for ease of use and installation. Easy to install because they only require one stud behind the wall for the two fixing points. The warmer can also be postioned at right angles to the wall to fit in a confined space such as the space between a vanity and bath/shower. The swivel warmer is easy to use because it can be moved into a convenient position from which to access and place your towel and additionally you simply drape your towel over the warmer without having to thread it into place.<br />

Care Standard Compliant

Care Standard Compliant

These products meet the New Zealand (NZS 4121) and Australian (AS1428.1) product standards. In some limited cases products are only compliant with one of these standards and this will be noted in the brochure as will any special installation requirements.

Evo Water Efficient Technology

Evo Water Efficient Technology

EVO is the water efficient flushing system available with Heirloom toilets. Providing a 3 Litre half flush and a 4.5 litre full flush the EVO system is WELS (Water Efficiency Labelling) 4 star compliant

WELS 3 Star Compliant

WELS 3 Star Compliant

The WELS(Water Efficiency Labelling Scheme) is designed to provide information, through labelling at the point of sale, to consumers buying products that use water. The purpose of the label is to help consumers choose products that use less water but still provide a satisfactory level of quality and performance. The WELS 3 star rating applies to 6 Litre full flush/3 Litre half flush toilets

 WELS 4 Star Compliant

WELS 4 Star Compliant

The WELS (Water Efficiency Labelling Scheme) is designed to provide information, through labelling at the point of sale, to consumers buying products that use water. The purpose of the label is to help consumers choose products that use less water but still provide a satisfactory level of quality and performance. The WELS 4 star rating applies to 4.5 Litre full flush/3 Litre half flush toilets

Cost effective renovation

Cost effective renovation

Heirloom has selected products cost effective and easy to install which makes them ideal for renovation work